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KidKonekt Terms and Conditions

Last Updated: 01 May 2026

These Terms and Conditions (“Terms”) govern your use of the KidKonekt platform, website, and mobile application (“Service”) operated by KidKonekt (“we”, “us”, or “our”).

By accessing or using KidKonekt, you agree to be bound by these Terms.


1. Overview of Service

KidKonekt is a digital platform designed to facilitate communication, attendance tracking, and operational management between daycare providers and parents.


2. Eligibility

You must be at least 18 years old to use this Service. By using KidKonekt, you confirm that you have the legal capacity to enter into this agreement.


3. User Accounts

  • Users must provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activities under your account.


4. Use of the Service

You agree not to:

  • Use the platform for unlawful purposes

  • Upload false, misleading, or harmful content

  • Attempt to gain unauthorized access to the system

  • Interfere with the platform’s operation


5. Child Safety and Responsibility

KidKonekt provides tools to enhance communication and safety, including check-in and pickup features. However:

  • Daycare centers remain fully responsible for child supervision and safety

  • KidKonekt is not liable for incidents occurring at daycare facilities


6. Payments and Pricing

  • Pricing is based on the number of enrolled children:

    • 0–50 children: R20 per child/month

    • 50+ children: R15 per child/month

  • All features are included in all pricing tiers

  • Payments must be made as agreed between the daycare and KidKonekt

  • Failure to pay may result in suspension of service


7. White Labelling

KidKonekt offers white labelling services upon request.


8. Data and Privacy

  • We collect and process data in accordance with applicable laws, including POPIA (South Africa)

  • User data is stored securely

  • We do not sell personal data to third parties


9. Availability of Service

We strive to maintain uptime but do not guarantee uninterrupted service. Maintenance or technical issues may occur.


10. Limitation of Liability

KidKonekt shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, revenue, or business

  • Any incidents occurring at daycare facilities


11. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

Users may discontinue use at any time.


12. Intellectual Property

All content, branding, and software related to KidKonekt remain the property of KidKonekt.


13. Changes to Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.


14. Governing Law

These Terms are governed by the laws of South Africa.


15. Contact Information

For any questions or support:

Email: support@kidkonekt.co.za

Contact Us
info@kidkonekt.co.za
+27 68 1954364